- Repairs:
- We provide a 1 to 3-year warranty on roof repairs, as specified in your contract.
- This warranty covers defects in workmanship directly related to the repair work performed by Gold Standard Roofing Co.
- New Roofs and Full Roof Replacements:
- We provide a 5-year installer warranty on brand-new roofs and full roof replacements.
- This warranty covers defects in workmanship during the installation process.
What Is Covered?
- Leaks or damages resulting from installation errors by Gold Standard Roofing Co.
- Defects in materials only if the materials were supplied by Gold Standard Roofing Co.
What Is Not Covered?
- Damage caused by:
- Severe weather events (e.g., high winds, hail, lightning, or flooding).
- Improper maintenance or lack of maintenance.
- Unauthorized modifications, repairs, or installations by others.
- Damage from foot traffic, heavy objects, or misuse of the roof.
- Building settlement or structural movement.
- Natural wear and tear or aging of materials.
- Manufacturer defects in roofing materials (these may be covered by the manufacturer's warranty).
Customer Responsibilities
- Notify Gold Standard Roofing Co. in writing of any warranty claim within 30 days of discovering an issue.
- Allow reasonable access to inspect and repair the issue.
- Perform regular roof maintenance as recommended.
Warranty Limitations
- This warranty is valid only for the original property owner and is non-transferable.
- Gold Standard Roofing Co.’s liability under this warranty is limited to the repair or replacement of defective workmanship.
- Gold Standard Roofing Co. is not responsible for any incidental or consequential damages, including interior or personal property damage.
How to Make a Warranty Claim
- Contact Gold Standard Roofing Co. at [Insert Phone Number/Email Address].
- Provide your name, property address, a description of the issue, and proof of your warranty.
- We will schedule an inspection to assess the issue and determine coverage.
Final Note
Gold Standard Roofing Co. is committed to ensuring your satisfaction with our workmanship. Our team is here to address any concerns promptly and professionally.